Techmarine with Servitors - Finecast

I was just downtown to pick up a box with a Techmarine and his companion Servitors. I have read a lot about Finecast and their lack of quality. But while not afraid of that I went home to have some quality time (my girlfriend was out with her friends). Sadly I realized that not only was the set badly miscast it also missed some of the arms that your'e supposed to attach to the Techmarines Harnesses.

This is what the box contained. I cannot seem to remember reading that much about missing parts out of Finecast boxes, although the more about miscasts and excess resin just like on the three servitors.

So, i e-mailed Games Workshop Customer Services on saturday,

My e-mail:

"Hi, 

I was just downton picking up the new Finecast Techmarine with Servitors and once i had opened the package i realized that some parts are missing. 

I will attach an image of the contents of the box. The Techmarine Body was loose and clearly had some big issues, the eyesockets are too deep and some parts of the scrolls are badly cast. 

On top of that two of the arms that are supposed to attach to the harness is missing. So the whole sprue where the Techmarine body use to be attached to is missing. Hope we can resolve this as fast as possible. 

Cheers"

Games Workshops answer this tuesday,

"Hello Brutus, 

Thanks for your email and we're sorry to hear about this issue you have encountered with our new Finecast range. At Games Workshop we strive to ensure that all of our products reach you in the best possible condition, unfortunately however a few mis packed products do slip through our tight quality control checks. 

As such we would like to replace the kit for you, if you could reply back with a preferred delivery address we will be happy to organize this for you. 

 Looking forward to hearing back from you." 

Just hopefully I will receive a new box of a Techmarine with Servitors in a not so far future.
I will give you an update with the progress.

Over and out!
Brutus